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CONFERENCE OVERVIEW

Develop an Effective Social Media Engagement Strategy to

Increase Brand Preference amongst Customers

Social media marketing is an engagement with online communities to generate exposure, opportunity and sales. Companies that intend to adopt social media marketing must develop a holistic engagement strategy rather than blindly jumping on the bandwagon, for wrong usage of social media could result in a critical backlash for your brand’s reputation. Companies like Starbucks and Dell have proved that with careful planning, proper and effective social media use can drive profits, increase brand awareness and customer loyalty.

 

Do you have a well-conceived social media marketing strategy?

Do you know how to use social media to listen and participate in conversations around your brand?

How do you select social media platforms to achieve the most effective engagement with consumers?

How do you measure ROI for social media marketing?

 

This 2-day conference will provide excellent insights on developing strategies and choosing techniques to engage the new-age customer through social media. This conference will present case studies from Microsoft, The Climate Project, adidas, Sony Pictures, Anna Sui, Fairprice, Starhub, Symantec, and many more which will showcase a wide variety of engagement strategies. We will bring you insights on selecting and seeding platforms to increase the effectiveness of your engagement efforts. Our experts will demonstrate how to integrate social media with offline channels in order to convey a coherent message to your customer. Glean tips on how to track intangible metrics

such as buzz and conversations. Discover what works and what doesn’t when applying social media marketing in Asia. Join in the debate on the issue of “sponsored conversations” that is currently all the rage!

 

Learn Best Practices & Pitfalls to Avoid with Case Studies of:

Including case studies from the Asian Media Effectiveness Awards, Ford, Fairprice, Zappos, Chivas, Tourism New Zealand, Nike, Nestle, and the F&B, Technology, Consumer Electronics, Hospitality, Property & Financial Industries

Programme Highlights
Trends in Social Media Marketing : Deciphering the changing behaviours and demographics of users
Social Media for Marketing Communications : Listen and participate in conversations relevant to your customers
Operationalising Social Media Marketing : How to form a social media team and get management’s support
Managing the Social Media Mix : How to choose channels to obtain the most effective engagement with customers
Media Convergence :

How different media platforms can work hand in hand to communicate a company’s brand value and message

Building Brand Equity :

How to increase brand presence through conversations about your brand in the social media space

Community Building : Building relationships with the community through engagement
Engaging Influencers : Identifying influencers and understanding how they influence people
Crisis Management   Handling the backlash from failing to manage your social media strategy
Social Media Marketing in an Asian Context   Opportunities, challenges and ethical issues
Measuring Social Media Marketing ROI :

Defining new metrics for social media marketing and developing a measurement strategy for intangible metrics

Benefits of Attending

Understand why social media is shifting the balance of power towards the customer

Explore the changing audience and identify the main users of social media

Glean knowledge from Microsoft’s experience in setting up a social media programme

Gather insights from case studies of winning companies from the prestigious Asian Marketing Effectiveness (AME) Awards hosted by Media Magazine

Learn how Anna Sui integrated a social media campaign with in-store promotions and

advertising to achieve maximum results

Unravel how The Climate Project utilised social media as an outreach tool to the community

Gain knowledge from StarHub and Symantec on building strategic frameworks to

engage influencers

Discover how a global F&B company’s errors in managing their social media strategy

led to a public relations disaster

Find out how Sony Pictures successfully leveraged on social media to make the Quantum Code campaign their most successful

Examine how adidas used social media to increase the awareness of their product

marketing campaign

Review key learning points from Coca-Cola on how to track your participation in social

media

Broaden your business network from interaction with industry peers and experts


Who Should Attend

 

This prolific conference has been specially researched and designed for VPs, Directors, Heads, Senior Managers & Professionals in charge of

 

Marketing & Communications, Digital Marketing, Internet Marketing, Online Media, E-Marketing, Paid Search Advertising, Organic Search Optimisation, Web Design, Content Management, Lead Generation, Advertising & Promotions, Brand Management, Product Marketing, Sales, Channel Marketing, Trade Marketing and Media Planning.

 

To register, click here
 


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