Super Early Bird Fee

Register and Pay
by 25 Jan '19

Early Bird Fee

Register and Pay
by 22 Feb '19

Regular Fee

Register and Pay
after 22 Feb '19

$1,995.00(SGD) $2,195.00(SGD) $2,395.00(SGD)

Group Discount! Enjoy 10% off when you register for 3 or more
or
For groups of 3, 4th comes for free

Fees are subject to 7% GST for all Singapore registered companies

IMPORTANT NOTES
  1. Super Early Bird and Early Bird promotion: Discount will only be valid if payment is received by the stipulated date.
  2. Group Discount only applies to registrations from the same company registering at the same time, issued in a single invoice and of the same billing source.
  3. Only corporate registrations will be accepted.
  4. Bank charges & taxes are to be borne by registrants, if applicable.
  5. Full payment is mandatory upon registration for admission to the event.
  6. Walk-in delegates will only be admitted on the basis of space availability at the event and with immediate full payment.
  7. Fee includes lunch, refreshments and e-documentation.
  8. The organiser reserves the right to make any amendments that it deems to be in the interest of the event without any notice.
  9. Information provided will be used for event administration and updates on upcoming events. For more details, please visit: http://www.conferences.com.sg/personal-data-protection-statement/

CANCELLATION & REPLACEMENT

A replacement is welcome if you are unable to attend. A full refund less 10% administrative charge will be issued for cancellation received in writing by 22 Feb 2019. A 50% refund and a set of e-documentation will be issued for cancellation received by 1 Mar 2019. Regrettably, no refund will be issued for cancellation received after 1 Mar 2019 or for “no show” participant. You will however receive a set of e-documentation.

“Number of elderly suicides at all-time high
– Samaritans of Singapore, July 2018

1 in 9 Singaporeans have diabetes
– PM Lee, National Day Rally 2017

Inclusivity is top concern among youth
– National Youth Council, July 2018

Are you Listening Closely to Community Needs?

Community engagement isn’t a tick-box exercise. At the heart of it is truly understanding the people’s concerns and fostering meaningful relationships to address real needs. From empowering seniors battling mental issues, to changing mindsets to adopt healthy living, to finding common ground with disenchanted groups –

Are your Programmes Effecting Social Change?

Join this dynamic 2-day conference to hear leading practitioners from private, public and NGOs share fresh, innovative and implementable strategies to effectively engage local groups. Discover how Land Transport Authority tailors its outreach strategy to diverse community profiles and uncover the secrets behind the active participation of Sport Singapore’s programmes. Be inspired by creative ideas from Sony and Singapore Post, digital strategies from Temasek, and Sustainable Living Lab’s “Repair Kopitiam” ground-up initiative. Learn how Mount Alvernia Hospital breaks down the walls with the disengaged and find out how Children’s Cancer Foundation and Prudential strengthen the spirit of volunteerism. Gain insight into building long term partnerships with Standard Chartered Bank, AXA Insurance, Agency for Integrated Care and S&P Global.


Programme Highlights

  • Land Transport Authority Aligning engagement strategy with community needs
    Sport Singapore How GetActive! Singapore inspires Care, Unity and Pride
    Innovative Engagement How SingPost and Sony source for creative ideas
    Mount Alvernia Hospital Changing perceptions among difficult communities
    Temasek The Great Singapore Replay’s digital journey
    Sustainable Living Lab How Repair Kopitiam combats the throwaway culture
    Win-win Partnerships Sourcing for the right community partners
    Children’s Cancer Foundation Getting popular with millennial volunteers
    Prudential Building an internal culture of volunteerism
    Impact Measurement Success indicators, measurable outcomes

Benefits of Attending

  • Hear how Land Transport Authority teases out the different community concerns
  • Discover how Sport Singapore creates innovative programmes with sustained impact
  • Find out from Sony and SingPost on how to overcome red tape limiting innovative ideas
  • Uncover how Mount Alvernia Hospital identifies disengaged and hard-to-reach communities
  • Acquire cost-effective digital strategies from Temasek for those on a budget
  • Hear the dos and don’ts when driving ground-up initiatives from Sustainable Living Lab
  • Learn how Standard Chartered Bank gets partners to “speak the same language”
  • Examine how AXA and Agency for Integrated Care align goals between partners
  • Grasp how Children’s Cancer Foundation sustains the interest of volunteers
  • Assess how Prudential integrates volunteerism into its corporate culture
  • Takeaway practical tools and frameworks to assess engagement impact
 

Speakers

El Lynn Yeoh

Head of Community Investment,

Prudential

Audrey Mok

General Manager and Head of Corporate Communications,

Sony Electronics Asia Pacific

Winnie Tan

Head of Community Engagement and Sustainability (Singapore, ASEAN and South Asia Region),

Standard Chartered Bank

Diane Yap

Head of Marketing, Communications and Corporate Responsibility,

AXA Insurance Pte Ltd

Selena Chong

Vice President, Corporate Sustainability,

Singapore Post

Anthea Neo

Principal Manager, Corporate Development, Business Analysis & Strategic Planning, Community Outreach,

Mount Alvernia Hospital

Lee Huei Chern

Head, Strategic Communications & Insights,

Sport Singapore

Ross Gan

Director of Community Stewardship and Public Affairs,

Temasek

Mohamed Farook Abdul Wahab, PK, PBM

Deputy Director, Community Partnership, Quality Service Manager Office,

Land Transport Authority

Tan Weng Mooi

Chief of Community Mental Health Division,

Agency for Integrated Care

Cheryl Chen

Director of Corporate Responsibility, Sustainability and Internal Communications, Asia Pacific,

S&P Global

Cindy Foo

Deputy Head of Community Partnerships,

Children’s Cancer Foundation

Veerappan Swaminathan

Founder and Director,

Sustainable Living Lab

What Past Delegates Have Said

Good line up of speakers

Speakers from various industries sharing their valuable insights

Very relevant and feasible examples shared that are also inspiring

Speakers were generous in sharing their strategies

Candid sharing and practical suggestions to manage volunteers and resources

Excellent networking

Broadened my mind…and breaking the mould of what community engagement is like

Who Should Attend

Senior level executives responsible for Community Engagement, Outreach, Programmes, Partnerships, Corporate Social Responsibility, Corporate Citizenship, Corporate Affairs, Corporate Communications

 

Agenda

  • Day 01

    08.30 Registration & Morning Coffee
  • 09.00 Chairperson’s Welcome & Icebreaking Session
  • 09.30 ENGAGEMENT STRATEGY

    Insights into Land Transport Authority’s Strategy in Tailoring to Diverse Community Profiles

    • How LTA defines the various community groups
    • Teasing out the different community concerns: How LTA does it
    • How LTA aligns its engagement objectives to community needs
    • Customising your engagement strategies to each target group
    • How LTA develops a long term engagement strategy that sustains impact

    Mohamed Farook Abdul Wahab, PK, PBM, Deputy Director, Community Partnership, Quality Service Manager Office, Land Transport Authority

  • 10.30 Morning Refreshments & Networking Break
  • 11.00 PROGRAMME DEVELOPMENT

    How Sport Singapore Formulates Programmes that Garner Active Participation

    • How SportSG understands the needs and interests of target community
    • Designing the right programme that meets community needs: SportSG’s strategies
    • How SportSG promotes its programmes to appeal to the community
    • Strategies to create an innovative programme with sustained impact
    • Moving forward: Enhancing the effectiveness of your current programmes

     Lee Huei Chern, Head, Strategic Communications & Insights, Sport Singapore

  • 12.00 Lunch & Networking Break
  • 13.30 INNOVATIVE ENGAGEMENT

    Keeping it Fresh: How to Creatively Engage without being Resource-Intensive

    • How to design innovative programmes that are cost and labour effective?
    • How to consistently source for fresh, unique ideas for your programmes?
    • How to be creative yet relevant to your community?
    • How to overcome red tape limiting innovative ideas?
    • What to do when your community is experiencing engagement fatigue?

    Panellists:
    Audrey Mok, General Manager and Head of Corporate Communications, Sony Electronics Asia Pacific
    Veerappan Swaminathan, Founder and Director, Sustainable Living Lab
    Selena Chong,
    Vice President, Corporate Sustainability, Singapore Post Ltd.

  • 14.30 ENGAGING THE DISENGAGED

    Breaking Down the Walls: How Mount Alvernia Hospital Reaches Out to the Disconnected

    • How Mount Alvernia identifies the disengaged and hard-to-reach communities
    • Finding common ground: Pitfalls to avoid when building trust with the disconnected
    • Mount Alvernia’s strategies in changing perceptions among difficult communities
    • Lessons learnt: Identifying gaps in current outreach initiatives for improvement

    Anthea Neo, Principal Manager, Corporate Development, Business Analysis & Strategic Planning, Community Outreach, Mount Alvernia Hospital 

  • 15.30 Afternoon Refreshments & Networking Break
  • 16.00 DIGITAL ENGAGEMENT

    Forming Digital Connections with the Community: Strategies from Temasek

    • Why go digital? Temasek’s key considerations
    • How Temasek selects the right digital platform for its community
    • Cost-effective digital engagement strategies for those on a budget
    • How Temasek integrates online engagement with ground activities
    • Commonly overlooked areas and pitfalls to avoid when going digital

    Ross Gan, Director of Community Stewardship and Public Affairs, Temasek

  • 17.00 Chairperson’s Insights & Analysis of the Day’s Proceedings
  • 17.10 End of Day One
  • Day 02

    08.30 Morning Coffee
  • 09.00 Chairperson’s Opening Remarks & Interactive Charge-Up Session
  • 09.30 ADVOCACY

    How Sustainable Living Lab Leverages Community Advocates to Drive Ground-Up Initiatives

    • How SL2 identifies the right community advocates
    • How SL2 balances between control and empowering the community
    • How SL2 encourages the community to take ownership of its programme
    • Critical success factors and pitfalls to avoid when driving ground-up initiatives
    • Tips to sustain the interest and passion of community champions

    Veerappan Swaminathan, Founder and Director, Sustainable Living Lab

  • 10.30 Morning Refreshments & Networking Break
  • 11.00 PARTNERSHIPS

    Public, Private, People: Building Win-Win Long Term Relationships

    • How to source for the right partners?
    • Aligning the goals and objectives between tri-sector partners
    • What to do when a partner is “turf-guarding”?
    • How to engage partners to “speak the same language”?
    • How to sustain partners’ interest and establish long term collaboration?

    Moderator:
    Cheryl Chen, Director of Corporate Responsibility, Sustainability and Internal Communications, Asia Pacific, S&P Global

    Panellists:
    Winnie Tan, Head of Community Engagement and Sustainability (Singapore, ASEAN and South Asia Region), Standard Chartered Bank
    Diane Yap, Head of Marketing, Communications and Corporate Responsibility, AXA Insurance Pte Ltd
    Mohamed Farook Abdul Wahab, PK, PBM, Deputy Director, Community Partnership, Quality Service Manager Office, Land Transport Authority
    Tan Weng Mooi, Chief of Community Mental Health Division, Agency for Integrated Care

  • 12.00 Lunch & Networking Break
  • 13.30 VOLUNTEER ENGAGEMENT

    Millennial Volunteers: How Children's Cancer Foundation’s Programmes Get Popular with the Young

    • Why millennials are NOT attracted to volunteer at your programmes
    • How CCF susses out potential youth volunteers
    • How CCF effectively attracts the young
    • How CCF sustains the interest of millennial volunteers
    • Increasing volunteerism rate: Dos and don’ts

    Cindy Foo, Deputy Head of Community Partnerships, Children’s Cancer Foundation

  • 14.30 INTERNAL VOLUNTEERISM

    Giving Back: How Prudential Builds a Culture of Volunteering

    • How Prudential aligns its employee volunteering programmes with community needs
    • How Prudential creates a shared vision to appeal to internal stakeholders
    • Getting stakeholders on board to give back to the community: Critical success factors, pitfalls to avoid
    • How Prudential integrates volunteerism into its corporate culture
    • Measuring the success of your volunteer engagement efforts

    El Lynn Yeoh, Head of Community Investment, Prudential

  • 15.30 Afternoon Refreshments & Networking Break
  • 16.00 MEASUREMENT

    Evaluating the Social Impact of Community Engagement Initiatives

    • What constitutes success? Setting clear objectives for evaluation
    • Defining measurable outcomes of community engagement efforts
    • Practical tools and frameworks to assess engagement impact
    • Gathering constructive feedback from the community to drive continuous improvement
    • How to report the effectiveness of community engagement initiatives to management?
  • 17.00 Chairperson’s Insights & Analysis of the Day’s Proceedings
  • 17.10 Close of Conference