Early Bird Fee
Register and Pay
by 12 Jun ’20
Regular Fee
Register and Pay
after 12 Jun ’20
Non Singapore-registered companies $2,195 (SGD) $2,395 (SGD)
Singapore-registered companies
(fees include 7% GST)
$2,348.65 (SGD) $2,562.65 (SGD)

 

Group Discount!
Enjoy 10% off when you register for 3 or more OR
For groups of 3, 4th comes for free

IMPORTANT NOTES
  1. Early Bird promotion: Discount will only be valid if payment is received by the stipulated date.
  2. Group discount only applies to registrations from the same company, attending the same event in the same country location. Delegates must register at the same time and be of the same billing source. Only a single invoice will be issued.
  3. Only corporate registrations will be accepted.
  4. Bank charges & taxes are to be borne by registrants, if applicable.
  5. Full payment is mandatory upon registration for admission to the event.
  6. Walk-in delegates will only be admitted on the basis of space availability at the event and with immediate full payment.
  7. Fee includes lunch, refreshments and event documentation.
  8. The organiser reserves the right to make any amendments that it deems to be in the interest of the event without any notice.
  9. Information provided will be used for event administration and updates on upcoming events. For more details, please visit: http://www.conferences.com.sg/personal-data-protection-statement/

CANCELLATION & REPLACEMENT

A replacement is allowed if registered participants are unable to attend. For cancellations received in writing before 12 Jun 2020, a full refund will be given with a 10% administrative charge. For cancellations received in writing before 25 Jun 2020, a 50% refund will be given together with the event documentation. There will be no refunds for cancellations received after 25 Jun 2020 or “no show” participants. However participants will receive a copy of the event documentation.

In the event of a cancellation, a refund will be made via the original mode of payment and based on the original amount we received. Refund is made based on the prevailing exchange rate and Pacific Conferences shall not be responsible for any foreign exchange currency losses.

Do your Programmes Resonate with the Community?
Engaging any community group can get tricky. In today’s fast-changing and uncertain times, building trust with the community and fostering social cohesion is more critical than ever. Recognising the value in mobilising the strengths of various groups and tapping on this collaboration allows for a more inclusive society that advances community spirit to create positive impact.

Are you able to design meaningful outreach programmes?
How do you engage partners to “speak the same language”?
Can you identify the best digital channels for communication?
Are you able to manage volunteers to sustain their interest?
How do you measure programme success effectively?

Engage the Community with Heart, Maximise Social Impact
Join this dynamic 2-day conference to hear leading practitioners share innovative and implementable strategies to engage community groups effectively. Discover how Sustainable Living Lab identifies various community groups, their needs and interests. Examine how ONE Championship be innovative yet relevant to communities. Hear unique ways to digitally connect with different target groups. Learn how Google creates community advocates without being top-down. Uncover how Agency for Integrated Care wins over disengaged stakeholders. Gain insights into building long-term partnerships with aligned objectives from Prime Minister’s Office, S&P Global and more. Hear how to sustain volunteers’ interest from Malay Heritage Centre and PSA Singapore. Evaluate effectiveness of outreach programmes with key indicators with Becky Hirst from Becky Hirst Consulting.


Programme Highlights

Community Engagement Model

Engaging diverse community groups for sustained impact

Creative Ideation

Designing meaningful outreach programmes

Outreach Strategies

Winning methods of digital engagement

Multichannel Digital Engagement

Key considerations for digital implementation

Engaging the Disengaged

Co-developing a network with stakeholders

Build Sustainable 3P Partnerships

Managing effective tri-sector collaboration

Driving Community Advocacy

Creating ground-up initiatives without being top-down

Volunteer Engagement

Building and managing long-term volunteers

Internal Volunteerism

Integrating volunteerism within corporate culture

Programme Measurement

Defining success metrics for evaluation

Benefits of Attending

  • Develop a community engagement model that is easily adaptable
  • Design innovative and valuable programmes to engage target communities
  • Examine how to encourage active participation from community groups
  • Assess how to incorporate different digital channels to maximise outreach
  • Gain insights on strategies to win over disengaged stakeholders
  • Grasp how to identify the right community partners to work with
  • Learn to better synergise public-private-people outreach efforts
  • Discover how to develop a volunteer management strategy
  • Hear key considerations on how to mitigate volunteer fatigue and attrition
  • Adopt strategies on how to conduct focus group discussions effectively
  • Set evaluation indicators to determine outcomes and programme success
 

Speakers

Marija Ralic

Google.org Lead,

Google APAC

Veerappan Swaminathan

Founder and Director,

Sustainable Living Lab

Tan Weng Mooi

Chief of Community Mental Health Division,

Agency for Integrated Care

Martin Chew

Deputy Director, Adoption and Engagement, Smart Nation and Digital Government Office,

Prime Minister’s Office

Cheryl Chen

Director of Corporate Responsibility and Sustainability, Asia Pacific,

S&P Global

Asmah Alias

General Manager,

Malay Heritage Centre, National Heritage Board

Jeffrey Sim

Head of Corporate Communications,

PSA Singapore

Becky Hirst

Principal Consultant,

Becky Hirst Consulting

Colin Wee

Director, Corporate Social Responsibility,

ONE Championship

Hazel See

Community & People Operations Lead,

Jaga-Me

Who Should Attend

Senior level executives responsible for Community Engagement, Outreach, Programmes, Partnerships, Corporate Social Responsibility, Corporate Citizenship, Corporate Affairs, Corporate Communications

 

Agenda

  • Day 01

    08.30 Registration & Morning Coffee
  • 09.00 Chairperson’s Welcome & Ice Breaking Session

    Hazel See, Community & People Operations Lead, Jaga-Me

  • 09.30 Effective Community Engagement Model

    How Sustainable Living Lab Engages Diverse Community Groups for Sustained Impact

    • How to identify and define the different community groups, needs and interests
    • How to develop an engagement model that is easily adaptable
    • How to create targeted engagement strategies that use technology
    • How to apply the engagement model to each community group for long-term impact
    • What works and what doesn’t on specific target audience

     Veerappan Swaminathan, Founder and Director, Sustainable Living Lab

  • 10.30 Morning Refreshments & Network Break
  • 11.00 Creative Ideation and Outreach Strategies

    How ONE Championship Designs Meaningful Outreach Programmes Regionally

    • How to develop valuable programmes to engage target groups
    • How to be innovative yet relevant to the community
    • Examples of creative outreach ideas
    • Find synergy between meaningful impact and business objectives

    Colin Wee, Director, Corporate Social Responsibility, ONE Championship

  • 12.00 Lunch & Networking Break
  • 13.15

    Winning Methods of Engagement

    • Designing a multichannel digital engagement strategy to maximise outreach
    • How to overcome barriers to digital adoption
    • How to encourage positive and active participation from community groups
    • How to manage engagement fatigue from the community
    • Key considerations in having regular touchpoints with stakeholders
  • 14.15 Driving Community Advocacy

    Creating Community Advocates with Ground-Up Initiatives by Google.org

    • How to enable ground-up initiatives without being top-down
    • How to determine scalability of initiatives before executing them
    • How to get community to take ownership of programmes
    • How to sustain community advocates’ interests and participation

    Marija Ralic, Google.org Lead, Google APAC

  • 15.15 Afternoon Refreshments & Network Break
  • 15.30 Engaging the Disengaged

    Winning Over Your Stakeholders: How Agency for Integrated Care Co-Develops a Network

    This 1.5 hours session includes a case study presentation, breakout discussion and a Q&A session.

    • Understand landscape, issues and end goal of engagement to better support persons with mental health issues in the community
    • Why set up a Community Mental Health Network? Whose job is it and how?
    • Share learning points and challenges faced and how to overcome them
    • How would you engage the stakeholders in this situation? Let’s discuss.
    • Sharing by community partner on their collaboration with AIC

    Tan Weng Mooi, Chief of Community Mental Health Division, Agency for Integrated Care

  • 17.00 Chairperson’s Insights & Analysis of the Day’s Proceedings
  • 17.10 End of Day One
  • Day 02

    08.30 Morning Coffee
  • 09.00 Chairperson’s Opening Remarks & Interactive Charge-Up Session

    Hazel See, Community & People Operations Lead, Jaga-Me

  • 09.15 Build Sustainable 3P Partnerships

    Managing Effective Tri-Sector Partnerships & Collaboration

    • How to identify the right partners to work with
    • Aligning the goals and objectives between community partners
    • How to better synergise public-private-people outreach efforts
    • How to engage, collaborate and sustain partners’ interests
    • Successful tips in managing partners’ expectations
    • How to measure effectiveness of partnerships

    Moderator:
    Hazel See, Community & People Operations Lead, Jaga-Me

    Panellists:
    Martin Chew, Deputy Director, Adoption and Engagement, Smart Nation and Digital Government Office, Prime Minister’s Office
    Cheryl Chen, Director of Corporate Responsibility and Sustainability, Asia Pacific, S&P Global
    Colin Wee, Director, Corporate Social Responsibility, ONE Championship

  • 10.45 Morning Refreshments & Network Break
  • 11.00 Volunteer Engagement

    How Malay Heritage Centre Builds and Manages a Pool of Long-Term Volunteers

    • How to identify the right type of volunteers
    • How to develop a volunteer management strategy
    • How to attract volunteers to be active advocates of the cause
    • Keep the spark going: How to sustain volunteers’ interest
    • Challenges faced and strategies to overcome them

    Asmah Alias, General Manager, Malay Heritage Centre, National Heritage Board

  • 12.00 Lunch & Networking Break
  • 13.30

    How PSA Singapore Integrates Volunteerism within its Corporate Culture

    • How to instill a volunteerism spirit among employees
    • How to create a tribe of internal advocates
    • How to overcome resistance to volunteerism
    • How to mitigate volunteer fatigue and attrition

    Jeffrey Sim, Head of Corporate Communications, PSA Singapore

  • 14.30 Measure Outreach Programme Effectiveness

    Defining Success Metrics for Evaluation

    This 2-hour session includes presentation, group discussions, hands-on exercises and a Q&A session. There will be a 30 minutes break in-between.  

    • Establishing evaluation purpose, including understanding process, output and outcome evaluation
    • Challenges to evaluating community engagement
    • Exploring what success looks like in community engagement, including setting indicators and how to measure them
    • Step-by-step process of developing evaluation questions and indicators
    • How to conduct and evaluate workshops, meetings and focus group discussions
    • Follow-up action after measuring impact of outreach programmes

    Becky Hirst, Principal Consultant, Becky Hirst Consulting

  • 17.00 Chairperson’s Insights & Analysis of the Day’s Proceedings
  • 17.10 Close of Conference