Very practical tips and techniques
You receive a whistleblower letter – How should you react?
You interview a suspect – How do you encourage him to confess?
You need to gather solid evidence – How do you effectively deploy public domain search and social media?
Join us at this 1-day workshop to acquire practical techniques and skills in conducting fraud investigations and interviews to effectively prove fraud. Learn how to analyse whistleblower letters to gather initial key information and guide the investigation methodology. Find out how to encourage a suspect to confess and learn how to deal with areas of sensitivity including when an employee refuses to cooperate. Examine how to collect multiple sources of evidence through site visits, investigation calls, computer forensics and desk based research.
Practical Hands-on Exercises
- Analyse 3 types of whistleblower letters to understand the context
- Witness a simulation of an actual interview to encourage a suspect to confess
- Participate in a mock call to find out the truth about an employee
- Live demonstration of search techniques and tools to source for information
Benefits of Attending
- Understand how to handle whistleblowers, inform relevant stakeholders and form an investigation team
- Acquire an effective interview methodology including preparation and do’s and don’ts
- Learn how to gather different sources of information from employees, business partners, competitors
- Hear examples of real discreet visits to find out more about a registered address or an alleged project
- Analyse how to find out the truth from multiple sources of information
- Determine when and how to use computer forensics to benefit an investigation
- Assess the reliability of the source of information when conducting desk based research
- Find out which database to use when performing database searches
- Pick up search tools including keyword search, reverse image search and cached websites
- Examine which platforms to use in which jurisdiction when employing social media searches
- Discover what information to find on social platforms and how to deal with low profile individuals
Nick and his team assist multinational firms in responding to risk events and mitigating potential future risks, including fraud and intellectual property assignments. Nick has 14 years of experience conducting investigations in Greater China, South Korea, Southeast Asia and the United States.
Some of his cases include:
• Investigation into chemical plants suspected of infringing on a client’s trade secrets. The investigation weaved together site visits, collection of evidence (which was notarized in case the client wanted to pursue litigation in China), background research on suspect chemical engineers, and public records research (ranging from corporate records to Chinese scientific databases).
• Investigation into an employee suspected of receiving kickbacks after awarding hefty contracts to crony companies. The investigation involved profiling the suspect and supplier company, lifestyle checks, forensic examination of e-mails and other evidence linked to the suspect, and extensive interviews (both discreet and formal) with whistleblowers, witnesses and the suspect.
• Investigation at a factory that involved missing assets. The investigation required Blackpeak to conduct a full review of the factory’s processes and procedures, from materials input to finished product output.
Nick has been living and working in Asia since 1997. He was previously the head of Kroll’s Shanghai and Guangzhou offices, as well as country manager for South Korea.
Nick has testified before the International Trade Court in Washington, DC, and has written and been interviewed for a number of articles on fraud prevention.
Nick is a Certified Fraud Examiner. He received his bachelor’s degree from St. Mary’s College of Maryland and his master’s degree from the Johns Hopkins University School of Advanced International Studies. He also studied at Beijing Language and Cultural University and Renmin University. Nick is fluent in English and Mandarin Chinese.
Interview skills are useful
Best practices and tips based on real life examples
Who Should Attend
Mid to Senior level executives responsible for Internal Audit, Finance, Risk Management, Fraud Management and Investigations
Throughout the workshop, participants will be asked to contribute their views, to join mock exercises and test their research skills through online searches.
Session 1: Investigation – Where to Start?
- Analysing whistleblower letters: Content and author
- How should you react to a whistleblower letter?
- Case studies and discussion: Analysing 3 types of whistleblower letters to understand the context, gather initial key information and guide the investigation methodology
- Informing stakeholders and forming an investigation team
Session 2: Interviews
- Mock interview: Simulation of an actual interview to encourage a suspect to confess to taking kickbacks from a supplier
- Interview methodology – Preparation and do’s and don’ts
- Dealing with areas of sensitivity: Family and hometown networks, employee refuses to cooperate
- Reporting the investigation
- Typical case areas
Session 3: Site Visits, Investigation Call and Computer Forensics
- Different sources of information: Former and current employees, business partners, industry experts, competitors
- Methodology, corroboration, context and sample size
- Examples of real discreet visits to find out more about a registered address or an alleged project
- How to find out the truth from multiple sources of information?
- Investigation call methodology and mock call: Using a scenario situation, discreetly calling a company to try to determine whether the employee is truly the boss of the company
- When and how to use computer forensics to benefit an investigation
Session 4: Desk Based Research
- Investigative methodology using two levels of research
- Assessing the reliability of the source of information
- Database searches: Which database to use for what?
- Other search tools including keyword search, reverse image search and cached websites
- Social media searches: Which social media to use in which jurisdiction? Which information can we find in each social media?
- Dealing with low profile individuals
- Exercise: Live demonstration of search techniques and tools