Super Early Bird Fee
Register and Pay
by 18 Sep ’20
Early Bird Fee
Register and Pay
by 16 Oct ’20
Regular Fee
Register and Pay
after 16 Oct ’20
Non Singapore-registered companies $1,795 (SGD) $1,895 (SGD) $2,095 (SGD)
Singapore-registered companies (fees include 7% GST) $1,920.65 (SGD) $2,027.65 (SGD) $2,241.65 (SGD)

 

Group Discount!
Enjoy 10% off when you register for 3 or more OR
For groups of 3, 4th comes for free

IMPORTANT NOTES
  1. Super Early Bird and Early Bird promotion: Discount will only be valid if payment is received by the stipulated date.
  2. Group discount only applies to registrations from the same company, attending the same event in the same country location. Delegates must register at the same time and be of the same billing source. Only a single invoice will be issued.
  3. Only corporate registrations will be accepted.
  4. Bank charges & taxes are to be borne by registrants, if applicable.
  5. Full payment is mandatory upon registration for admission to the event.
  6. Walk-in delegates will only be admitted on the basis of space availability at the event and with immediate full payment.
  7. Fee includes lunch, refreshments and event documentation.
  8. The organiser reserves the right to make any amendments that it deems to be in the interest of the event without any notice.
  9. Information provided will be used for event administration and updates on upcoming events. For more details, please visit: http://www.conferences.com.sg/personal-data-protection-statement/

CANCELLATION & REPLACEMENT

A replacement is allowed if registered participants are unable to attend. For cancellations received in writing before 16 Oct 2020, a full refund will be given with a 10% administrative charge. For cancellations received in writing before 26 Oct 2020, a 50% refund will be given together with the event documentation. There will be no refunds for cancellations received after 26 Oct 2020 or “no show” participants. However participants will receive a copy of the event documentation.

In the event of a cancellation, a refund will be made via the original mode of payment and based on the original amount we received. Refund is made based on the prevailing exchange rate and Pacific Conferences shall not be responsible for any foreign exchange currency losses.

How Do You Drive Happiness at Work?
Organisations that invest in employee experience (EX) excel as thought leaders of today. Those that build engagement, personalise journeys and create meaningful experiences are the ones that make for vibrant work culture. After all, innovation and productivity come from people who feel valued and empowered. But this is no easy feat. How can businesses listen, connect and create belonging with their employees?

Embed purpose and inclusion into corporate culture to boost employee engagement,
Empower employees with digitalisation for higher efficiency and better communication,
Targeted training programmes for employees to encourage development and retention,
Conduct active listening using people analytics to better understand employees’ pain points

Position Employees at the Core, Build a Culture of Trust in the Workplace
Join us at this dynamic 2-day conference as EX innovators share the best strategies to orient, develop and engage your employees. Dive into the perspectives of change champions and transformation sceptics. Examine different employee demographics and uncover key stages of each employee lifecycle. Promote continuous training with digital and blended learning, and utilise people analytics to measure EX efforts. Explore how to come up with new solutions to old problems with design thinking. Uncover emerging tech that supports daily work. Hear best practices on crafting messages to employees, enshrining corporate culture within the organisation and getting employees to lead compelling brand conversations.


Conference Highlights

Workplace Trends

Latest changes and challenges in the workplace landscape

Employee Lifecycle

Critical touchpoints and blind spots of the employee journey

Personalised Employee Experience

Solutions to customise experiences for Boomers, Gen X, Millennials & Gen Z

Internal Communications

Best communication practices across email, social media and intranet

Corporate Culture

Implement action plans to inject meaning and purpose back to work

Employee Branding

Ways to develop employees into brand ambassadors and advocates

Employee Development

Design creative, targeted and low-cost training programmes

Design Thinking

Approaches to employee-centric policies and simplified processes

Digitising Employee Experience

Utilise AI, chatbots and process automation to drive productivity

Measuring Employee Experience

Identify key metrics: Productivity, wellness, engagement, retention & recruitment

Benefits of Attending

  • Discover from Aon how employees’ desires and demands have evolved
  • Adopt strategies from Al-Futtaim to build engagement throughout the employee lifecycle
  • Explore how Danaher and Dell identify behaviour patterns and needs with employee personas
  • Acquire ways from McCann Worldgroup to bridge communication gaps between different stakeholders
  • Learn how to materialise your organisation’s mission, values and goals
  • Uncover Crocs’ strategies in building strong and long-term internal branding
  • Pick up effective talent management systems that reward, upskill and enrich
  • Examine how Awaken Group builds employee experience via empathy mapping
  • Hear how Lee Hecht Harrison introduces digital HR integration using basic workplace tools
  • Grasp core influencers and key EX metrics of employee satisfaction
 

Speakers

Arun Sukumar Kaimal

Human Resources Director, Water Quality Platform, Asia Pacific,

Danaher Corporation

Sujit Radhakrishnan

HR Director, Asia, Retail,

Al-Futtaim

Shailaja (Shell) Sharma

Regional Head - Talent, Leadership, OD & Diversity for Asia with a leading financial services firm

Yuvraj Lehl

HR Business Partner, APJ,

Dell

Charlotte Spies

VP HR & Business Transformation, Asia,

Crocs

Daniel Kusmanto

Global Head, HR Analytics,

ASM

Deepali Jain

Managing Director,

Lee Hecht Harrison

Ramani Amar

Director, HR & Talent,

McCann Worldgroup

Peter Bentley

Chief Commercial Officer,

Aon

Glen Barber

Partner,

Awaken Group

Who Should Attend

Senior level executives responsible for Human Resource, Employee Experience, Employee Relations, Culture, Employee Engagement, People, Human Capital, Inclusion & Diversity, Talent Management, Talent Acquisition, Recruiting, Rewards, Health & Well-being, Workforce Analytics, Workplace & Organisation Transformation, Learning & Development, Organisational Capability

 

Agenda

  • Day 01

    08.30 Registration & Morning Coffee
  • 09.00 Conference Chair’s Welcome & Ice Breaking Session
  • 09.30 TRENDS

    Workplace Trends That Matter in 2020

    • Understanding the changing workplace landscape
    • How have employees’ desires and demands evolved
    • Top challenges in adopting employee experience
    • Perspectives from change champions vs transformation sceptics
    • Reimagining the future workspace model: Rise of smart tech and AI

    Peter Bentley, Chief Commercial Officer, Aon

  • 10.30 Morning Refreshments & Networking Break
  • 11.00 EMPLOYEE LIFECYCLE

    How to Integrate EX at Each Step of the Employee Journey

    • Uncovering key stages of the employee journey
    • Integrating employee experience within your business model
    • Building engagement throughout the employee lifecycle
    • Getting stakeholders on board at each daily interaction
    • Identifying and addressing critical touchpoints and blind spots

    Sujit Radhakrishnan, HR Director, Asia, Retail, Al-Futtaim

  • 12.00 Lunch & Networking Break
  • 13.30 PERSONALISED EMPLOYEE EXPERIENCE

    How to Customise EX for Every Employee Profile

    • How to achieve a personalised understanding of your employees
    • Connecting to different employee demographics: Boomers, Gen X, Millennials and Gen Z
    • Designing employee personas to recognise behaviour patterns and unique needs
    • Overcoming organisational barriers to create customised experiences for each employee
    • Collaboration tips when co-creating EX with employees

    Panellists:
    Arun Sukumar Kaimal, Human Resources Director, Water Quality Platform, Asia Pacific, Danaher Corporation
    Yuvraj Lehl, HR Business Partner, APJ, Dell

  • 14.30 INTERNAL COMMUNICATIONS

    Communication Is Key: A Look into Winning Communication Strategies

    • Best communication practices across platforms: Email, social media, intranet
    • How to craft clear and concise messaging to employees
    • Bridging the communication gap between employees and senior management
    • Tips to detect and rectify miscommunication early
    • Providing feedback opportunities to facilitate healthy dialogues

    Ramani Amar, Director, HR & Talent, McCann Worldgroup

  • 15.30 Afternoon Refreshments & Networking Break
  • 16.00 CORPORATE CULTURE

    Creating Meaningful Work: How to Build a Culture of Trust

    • How to materialise your company’s mission, values and goals
    • Value-creation: How to inject meaning and purpose back to work
    • Developing a community-driven corporate culture
    • Ways to enshrine corporate culture at all levels of the organisation
    • Engaging employees to have active participation in CSR initiatives

    Shailaja (Shell) Sharma, Regional Head – Talent, Leadership, OD & Diversity for Asia with a leading financial services firm

  • 17.00 Conference Chair’s Insights & Analysis of the Day’s Proceedings
  • 17.10 End of Day One
  • Day 02

    08.30 Morning Coffee
  • 09.00 Conference Chair’s Opening Remarks & Interactive Charge-Up Session
  • 09.30 EMPLOYEE BRANDING

    Secrets to Building Compelling Employee Brand Stories

    • Ways to find original brand stories among employees
    • Turning employees into brand ambassadors and advocates
    • Focusing on moments that matter to employees
    • Getting employees to lead compelling brand conversations
    • Strategies to build and sustain strong internal branding

    Panellists:
    Charlotte Spies, VP HR & Business Transformation, Asia, Crocs
    Ramani Amar, Director, HR & Talent, McCann Worldgroup
    Daniel Kusmanto, Global Head, HR Analytics, ASM

  • 10.30 Morning Refreshments & Networking Break
  • 11.00 EMPLOYEE DEVELOPMENT

    Key Tactics to Develop Employees Year-Round and All-Round

    • Encouraging and adopting a culture of continuous learning
    • Effective talent management systems that reward, upskill and enrich
    • Nurturing employees even with small training budgets
    • How mentoring programmes humanise employee experience
    • Embracing workplace wellness to support employees holistically
  • 12.00 Lunch & Networking Break
  • 13.30 DESIGN THINKING

    Architecting Employee Experience with Design Thinking

    • Using design thinking to build employee experience
    • Capturing employee motivations through empathy mapping
    • How to come up with new solutions to old problems
    • Creating employee-centric policies and simplified processes
    • Feedback-driven approach in prototyping and testing

    Glen Barber, Partner, Awaken Group

  • 14.30 DIGITISING EMPLOYEE EXPERIENCE

    Fundamentals Behind Digital Transformation in Employee Experience

    • How to introduce digital integration into your office
    • Basic workplace tools to drive productivity: AI, chatbots, process automation
    • Emerging tech that supports every aspect of the working day
    • Bring Your Own Device (BYOD) strategy: Richer digital experiences across platforms
    • Investing in digital tech with limited resources

    Deepali Jain, Managing Director, Lee Hecht Harrison

  • 15.30 Afternoon Refreshments & Networking Break
  • 16.00 MEASURING EMPLOYEE EXPERIENCE

    Recognising True Value: Measuring Employee Experience the Right Way

    • Identifying the core influencers of employee satisfaction
    • Understanding key EX metrics: Productivity, wellness, engagement, retention and recruitment
    • Using people analytics to drive people strategies
    • How to conduct exit interviews, employee surveys and performance evaluations
    • Asking the right questions to capture real sentiment and what is important
  • 17.00 Conference Chair’s Insights & Analysis of the Day’s Proceedings
  • 17.10 Close of Conference